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My Girlfriend had booked a nice treatment via Treatwell for her 21st Birthday. She went for her patch test and all was fine, booking still confirmed. She arrived on the day and the Salon declined her treatment saying that the price was wrong and tried charging her an extra £80. They then deleted that treatment online right in front of her. Fair enough if the price was wrong but atleast honour the booking as it was not her fault, they had over a week to double check this. So there's a partially ruined birthday. Would not recommend. Unprofessional. In response to the Salon's reply - I understand that however they didn't notice any issues with the length when she came for the patch test a few days before and wasn't told anything before hand or asked. Could've saved the trip.
I found the staff very professional and polite, The hair dresser did a wonderful cut and colour job. i would really recommend this salon. Best wishes to all the staff Mary B.
If I could give 0 stars I would. I was booked in for a balayage, and have been left with what I can only describe as streaky, blocky hair which looks horrific. I've now booked in at another salon to get it fixed, as I don't trust Sach to fix it. There's no blending to the blonde, huge stripes and chunks were bleached, and its yellow coloured. I'm also upset about my haircut, as we agreed some shaping around the face - however my whole head is now full of layers now which I DID NOT want. My scalp is also very sore following the visit - which I've never had from a salon in my life. AVOID
Great service! Sam amazing at balayage , haircut and styling! Super happy with the results!
I liked my haircut but then the hairdresser asked if I wanted to have my hair curled, he didnt given me any time to answer and started curling, I pulled away quickly and said no thank you, he carried on so I said no I dont want it curled but he didnt stop but by then he had already done almost half of my hair so I just let him finish it. I asked the receptionist if that was included in the price and she said no I said good because I didnt ask for that I actually said no and she said he made it nice for me. My hair is nice naturally thank you very much.