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I don't know what happened. Maybe it got new ownership because the dentist I used to see before COVID was great. I've been there about five times since and I'm lucky if I get looked at for more than 30 seconds and that's not an exaggeration. They don't listen, they don't check anything, they don't explain anything, they don't do anything. Even the atmosphere in the room is just off. It feels tense and like you're not welcome there for whatever reason.
The only staff member who is professional, pleasant, and polite is Yasmine, the receptionist. She is amazing! However, The new young receptionist they hired needs to learn some manners; she is awful, immature, and incompetent. Unfortunately, the dentists are not much better. We left this practice months ago.
Lovely Hygienist - Especially Good for an Anxious Patient Desiree made me feel comfortable and cared for when I visited her for my teeth cleaning appointment. I’ve hated going to the hygienist in the past (at a different practice) because the noise and uncomfortable sensations were too overwhelming but Desiree was understanding and accommodating - she had the machine on a lower setting and it was absolutely fine. I left with a smile on my face. I would definitely recommend her, especially for a rather anxious patient like me.
I’m quite new to N12 Dental and so far, the experience as a patient here has been very nice with staff being so nice and welcoming! I’ve felt comfortable in all the appointments I’ve had with Dr Tabei and the receptionists are always friendly. Today I had a Hygienist appointment for the first time with Desiree and she was so lovely and welcoming which made my nerves go away. I had such a pleasant time. Thank you :)
Highest of praises to Desiree Have been meaning to write this review for a while now. Had an hygienist appointment with Desiree late December, and have nothing but good words for the treatment. Found Desiree to be extremely friendly, having made me feel comfortable from the get-go. Even provided some tips on how to maintain teeth and some products to use. Definitely one of the best hygienists I’ve come across!