Finchley Dental

200 Ballards Ln, North Finchley, London N3 2NA, UK

About Finchley Dental

3.3 / 5

from reviews

    FARANAK AMRAEI
    -
    September 25, 2023

    The receptionist (I think her name is Jody) was exceedingly rude. She swore at me, using explicit language, and the overall customer service left much to be desired. I was shocked by their lack of professionalism and how they compromised patients' dignity. Furthermore, the clinic's cleanliness and hygiene were subpar. I've only used them twice for NHS annual checkups, and sadly, they were a total letdown on both occasions. I'm curious to see what the CQC and ICB think about these poor standards!

    John C
    -
    November 02, 2023

    Very disappointed with this practice. After waiting over a month for an appointment, I was given a prescription for a tooth infection. The prescription was not stamped and filled in properly. Because of this pharmacies refuse to honour it. Now I’m in pain and I have to pay again for a consultation to another clinic just to get antibiotics . This has happened twice with this clinic. I’m at a loss for words about how unprofessional this experience has been

    Mrdn
    -
    August 21, 2023

    Absolutely disgusting customer service with the blonde receptionist today , I went in asking for braces, cost and I needed to get some info , first thing she is doing is looking at me up & down then says it’s a private treatment, then she tells me she thinks it costs about £3k, then she wanted to examine my teeth there and then herself which is so strange, then she says she needs to take a deposit off me to book me a consultation , I didn’t go in for a free treatment, I am defo taking my business elsewhere. She needs to retire and stop judging people on a £10 hour job

    Shreya Hazarika
    -
    February 06, 2024

    Highly recommend going here! I went to see Patricia who’s an excellent hygienist. She always does an amazing job!

    Maria Karla Ladera
    -
    June 13, 2023

    I had an amazing experience when I first went to this dental practice back in 2019 for a filling. I was seen, spoke to with respect, I felt comfortable, treated and never had any problems with the filling and service that I got. I phoned the practice again back in November 2022 because one of my back tooth chipped. I had just recently given birth and was under the NHS Maternity Exemption. I was seen by Dr. Sumati Kori. I ended up getting my tooth fixed and 2 other teeth that needed fillings. She told me that I needed to see a dental specialist because one of my tooth needed a root canal, and she was not capable of doing it because of its complex complications. My experience back in 2019 was the complete opposite with Dr. Kori. The filling that I got back in 2019 was polished and was smooth, Dr. Kori's filling felt like she rushed through the whole process. The filling feels rough with sharp edges, but she said that, "You'll get used to the feeling", which I found really odd. She would tug my mouth and place cotton/ tools so aggressively that it would hurt me, she placed the UV light machine and pinched my lip on multiple occassions which really hurt. The aggressiveness felt like she was angry, for some reason. Whenever I have questions, she would answer abruptly and rudely, when all I want is a bit of clarification before a procedure to ease my already anxious mind. For the 3 times that I have seen her, she always made me feel like she is not happy to see me/ it is such a drag to treat me- is it because I am under the NHS free dental care? I thought, "Okay.. maybe she's having a bad day", but she can't be having a bad day for all 3 times that I have seen her? It is truly upsetting to be treated this way. I haven't done anything to offend her. I felt uncomfortable, mistreated and hurt.

    Finchley Dental

    Our Address

    200 Ballards Ln, North Finchley, London N3 2NA, UK

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